William Kreiner

General Manager & Executive Chef, Campus Food Service, Rich Products

William is responsible for leading the day to day operations of the Campus Food Service (CFS) organization and Rich’s Catering and Special Events under the Rich Entertainment Group. As graduate of the Culinary Institute of America ’02, Will has grown into his leadership role over the past 20+ years with Rich’s. He began his career at Rich’s as a Sous Chef ’02 and was quickly promoted to Executive Sous Chef “03. He then took over the Executive Chef role in ’05 and finally overall leadership in ’08.

As executive chef “Chef William” is responsible for menu development and the overall operation for Campus Food Service, including Rich’s Catering & Special Events, Dolly’s Café, Meeting Services, and Cookie Patisserie and Bakery. His use of modern cooking equipment, proper technique and high standards has helped develop Rich’s Catering and Special Events as the leader in upscale catering in the Western New York area. In addition to his Buffalo responsibilities, William oversees the operation of Rich’s Florida restaurants (Green Turtle Inn & Kaiyo Grill) and leverages his skills and talents to ensure consistency with our culinary and customer relations standards.

William has staged at several NYC establishments such as Aureole, Restaurant Jo-Jo and Union Pacific. He continues his education through the CIA continuing education classes that Rich’s holds each year as well as on his own. He has cooked and worked with many CIA alumni and board members over his past 20+ years and credits the CIA for his success.

Jasmine Hidalgo, Pastry Chef

Executive Pastry Chef of Frost Artisan Bakery

Jasmine’s lifelong career in baking began as a child, mastering traditional family recipes long before she achieved her Associate Degree in Culinary Art and Certificate in Pastry. Over the last twenty years, her expertise has grown to include working in high-volume store fronts such as Wegmans and Tops, village bakeshops like Elm Street Bakery, and artisan boutiques such as Zillycakes. She also contributed her creativity, dedication and talent to a team that earned recognition from industry titan & reality TV personality Bartolo “Buddy” Valastro during Canada’s Baking & Sweets Show in Toronto. Jasmine has brought her in-depth knowledge and skill, in addition to two members from the team who participated in the Canadian bake show, to Frost Artisan Bakery where she now serves as the Executive Pastry Chef. Jasmine has revitalized the bakery to deliver classic, custom and seasonal offerings in her own unique style. It’s her passion to give every customer a happy, comforting memory with every dessert and pastry she creates.

Jennifer Fischer

Catering Sales & Event Planning Manager, Off-Premise & Drop Off Catering

Jennifer joined the Rich’s Catering & Special Events team in January 2017.  After graduating from the Hospitality Program at Buffalo Stage College, Jennifer moved to pursue a career in event planning in North Carolina, but returned back to her home roots.  She is responsible for all off premise and drop off catering, specializing in weddings, galas and corporate events.  Her knowledge, passion, and attention to detail have made her an invaluable asset to Rich’s Catering & Special Events.  Jennifer takes extreme pride in being a leader in the top premier catering company in Buffalo.

Maureen Latone

Catering Sales & Event Planning Manager

Maureen graduated from Niagara University with a degree in Hospitality and has more than 10 years of experience in the industry.  She began her career in 2011 as a Banquet Server at Rich Products in the catering department. She went on to spend nearly five years as the Catering Sales Assistant, where she broadened her knowledge and experience in the catering and hospitality industry, before becoming a Catering Sales Manager and handling weddings and events at several off-premise venues around Buffalo. Most recently she transitioned to the Catering Sales Manager for The Atrium @ Rich’s; and is looking forward to planning and executing weddings and events in the same venue she had her wedding reception!

Tina Magaddino

Catering Sales & Event Planning Manager

Tina joined Rich’s in 2026, bringing a strong background in event planning and management. She has gained valuable experience working with well-known venues including the Hyatt Regency Buffalo, the Terrace at Delaware Park, Seneca One Tower, and Seneca Casinos.

A graduate of Medaille College with an MBA, Tina is driven to build a career in a field she is truly passionate about. She is dedicated to creating stress-free experiences for her clients, ensuring every detail is thoughtfully handled from start to finish. With her keen attention to detail and extensive knowledge of event planning, Tina is excited to take on her new role and deliver exceptional results.

Allison Pennington

Catering Sales & Event Planning Manager

Allison joined Rich’s Catering & Special Events Team in 2024 as the catering sales and event planning manager for The Powerhouse. With a background that includes roles such as Event & Sales Manager, Event Coordinator, and Venue Director, she brings a wealth of knowledge and hands-on experience in planning and executing events of every kind.

Her passion for the ever-evolving events industry paired with her meticulous attention to detail and love of thoughtful, personal touches naturally led her to her role at Rich’s. Today, Allison oversees all Powerhouse weddings and events, proudly welcoming every client and guest, both new and returning. She looks forward to creating a one‑of‑a‑kind experience for each event hosted at The Powerhouse.

Emily Bandinelli

Event Coordinator

Emily began her career at Rich’s Catering and Special Events over four years ago. After graduating from Niagara Falls Culinary Institute with a degree in Hospitality Management, she quickly advanced from Banquet Server to Banquet Captain. In 2024, Emily accepted a full-time position as one of the Event Coordinators. Emily shows exceptional leadership, organizational skills, and a great passion for this field of work. These qualities have all led to Emily’s most recent promotion. No matter her title, Emily has shown dedication to the coordination, management, and execution of events. Her love for hospitality work grows every day.

Angela Roan

Event Coordinator

Angela joined the Rich’s Catering and Special Events team in 2023 as a Banquet Server. With nearly 15 years in the restaurant industry, she quickly became a valuable and reliable part of the Catering Team. In 2026, Angela accepted a full-time position as one of our Event Coordinators. Her knowledge, eye for detail, and dedication to perfection have helped her transition smoothly into this new role. Angela is excited to dive in and work closely alongside the rest of the Catering Team to grow and thrive in her career at Rich’s.