Our Reviews

Don’t just take our word for it. Here’s what our customers have to say.

Our Reviews

Don’t just take our word for it. Here’s what our customers have to say.

The food was excellent, the space is beautiful. People's jaws were dropping when they entered the room, including ours! We also got our cake from Rich's which was great. If you are looking for a venue that has literally almost everything you need in one place, this is the spot for you. From a convenience perspective I would especially recommend it to those planning from out of town. We honestly can't say enough good things. Thank you, Rich's!!


I could not be more pleased with our decision to use Rich's Catering for our big day! The cuisine was gourmet fare. Our guests are still talking about how "wowed" they were with every dish. But Rich's is so much more than just food. They added all the finishing touches for true one-stop shopping. Everything from the chargers on the tables to the pillar and stage draping and lighting was done impeccably. Their attention to detail and eye for the beautiful in combination with The Rapids Theatre's obvious allure and sophistication brought exactly the right feeling of elegance and whimsy.

Rachel B.

Rich's was a wonderful place to have my reception. The food was the best I tasted at any other location in town. Many of our guests agreed saying it was the best food they had ever had at a wedding-and even better than many restaurants! We were very well tended to the entire evening. The night ran smoothly and our catering manager interfaced well with our DJ and Photographer to make sure that everything happened as planned. I would highly recommend Rich's Atrium and Rich's Catering.

Katie D.

Steve and TJ are phenomenal! The wedding day can be extremely stressful for the bride, but I was chill as a cucumber the whole day. Steve answered all our calls and emails quickly. He was patient with all my questions and concerns. He had answers and was so reassuring about everything. Oh geez, I need to talk about food. It was amazing!!!! Everyone raved about the food. My father in law is a former banquet chef for a large company and he loved everything so much he went and thanked the chefs. That should say it all.

Emily V.

The Atrium was just renovated last summer and boy, it is a show stopper! The minute everyone walked in, they were welcomed with 4 story ceilings with beautiful soft draping. My manager for the night kept everything on track for me for the night - she was my right hand woman! The food was outstanding, the venue was gorgeous, and they worked well with the other vendors I used.

Caitlin K.

LOVE Rich's!!! My husband and I were married at The Atrium on May 27, 2017 and it was the most amazing day ever! From the staff to the food to the atmosphere, I cannot say enough amazing things about Rich's. They worked with us for a year and never did I have one doubt - they were extremely responsive. If you're looking for a reception venue please take a look at The Atrium you will not regret it!! Thank you to Gail, Erin and your team you are truly amazing and we will never forget the best day of our lives!


My wife and I had our wedding reception here. My criteria was that the reception be in the city. Though it is outside of downtown, it is a great location as it has ample parking as well as a great location right on the Black Rock Channel and Niagara River. The reception hall is great as it is something different and a great space. Served as a great setting for pictures and all of our guests told us it was one of the best receptions they had been to. Above all, the service was outstanding. The food was great. The event coordinator was incredible and was on top of everything. Very accommodating; I would recommend Rich's for a wedding reception.


Wow, no words can explain what a wonderful job Rich's Catering did for my daughter’s wedding. Not one complaint! Here it is almost two weeks later and everyone is still talking about it. We could not have asked for anything more, between Steve and Taylor not one detail was missed. Anything and everything we asked for was taken care of with a smile and upmost professionalism. My daughter wanted a fairy tale wedding and to be the princess of the day - Rich’s, Taylor and Steve gave her exactly that, thanks for everything!



Our catering & event planning managers, professionally trained culinarians and our entire staff are ready to pamper you and your guests. We tend to every detail to meet your individual needs.

Reviews from The KnotReviews from Wedding Wire