The Catering Team

The perfect event begins with an experienced, professional team dedicated to your every need.

The Catering Team

The perfect event begins with an experienced, professional team dedicated to your every need.

William Kreiner

General Manager & Executive Chef, Campus Food Service, Rich Products

Chef Will has been a part of the Rich’s family for more than 15 years and is responsible for leading the day to day operations of the Campus Food Service organization and Florida Restaurants.  Will was also a member of the core design team for the Innovation Center, Atrium @ Rich’s and the redesign of Dolly’s Café.

Will is a proud graduate of the Culinary Institute of America. Will continues to strengthen his craft through consistent research and menu development. He is a true believer that success with menu development and the creative process happens when you fuse together a passion for food with innovation and the essential elements of cooking.

Steve Guagliardi

Catering Sales & Event Planning Manager 

Steve has more than 20 years of knowledge and experience in the food service industry more than 15 years as the catering sales and event planning manager for Rich’s Catering & Special Events.  Steve is responsible for the successful execution of all off premise catering and large scale galas and events at the Atrium @ Rich’s. Steve oversees the execution of several high profile annual events as well as countless weddings and special events.  His creative insight, attention to detail and dedication to delivering an exceptional Rich Experience are why Steve has become the most recognized name in Buffalo for providing five star catering, innovative event design, and flawless wedding and event management. Steve is infamous for staying on top of industry trends, technology, design and décor so he can offer customers one-of-a-kind touches to set their wedding or event apart from the rest.

Maureen Boyd

Catering Sales & Event Planning Manager, Rapids Theatre

Maureen graduated from Niagara University with a degree in Hospitality and has more than 10 years of experience in the industry.  She began her career in 2011 as a Banquet Server at Rich Products in the catering department but soon moved into Meeting Services as a Conference Server, where she broadened her knowledge and experience in the catering and hospitality industry. Maureen has spent nearly five years as the Catering Sales Assistant reporting to Steve Guagliardi and most recently was promoted to oversee the planning and execution of all weddings and banquet events at The Rapids Theatre in Niagara Falls.

Jennifer McGowan

Catering Sales Manager, Off-Premise & Drop-Off Catering

Jennifer joined the Rich’s Catering & Special Events team in January 2017 with 8 years of event planning experience.  After graduating from the Hospitality Program at Buffalo State College, she moved to pursue a career in North Carolina but returned back to her home roots. Jennifer specializes in weddings, galas and corporate events.  Her knowledge, passion, and attention to detail have made her an invaluable asset to Rich’s Catering & Special Events.  Jennifer has worked with high profile clients such as Duke University, Full Frame Film Festival and Nasher Museum.  She will be specializing in offsite & drop off catering for both corporate and social events.  Jennifer’s motto for success has always been, “If you do what you love, you’ll never work a day in your life!”

Gail Kendziora

Catering Sales Manager, Atrium @ Rich’s and Drop-Off Catering

Gail’s career in the food service industry started with the ownership of a successful restaurant and catering business for seven years.  After devoting herself to a demanding work life, she accepted a position as assistant catering director at the Park Lane Restaurant.  Gail joined the Rich’s catering team in 2004 and is responsible for generating sales for and the overall execution of weddings, banquets, fundraisers and galas in the Atrium @ Rich’s (after business hours).  Gail’s extensive catering and menu knowledge and simply knowing “what works” for weddings, banquets or any special occasion is what makes her a trusted choice for our customers.  Gail also oversees the execution of corporate and social drop off catering.

Heather Hammer, Pastry Chef

Cookie Patisserie & Bakery

Heather has been a part of the Campus Food Service Team and Rich’s family for nearly 15 years. Heather came to Rich’s with more than 10 years of experience at prestigious Buffalo establishments including the Park Lane Restaurant, the Buffalo Club and Pranzo Restaurant.  Heather’s pastry and baking knowledge, impeccable skills, attention to detail, and dedication to delivering an exceptional Rich Experience for all customers—along with her business management experience—make her the ideal manager for our dessert operations.  Heather is responsible for inventing new desserts, fulfilling client orders and is most known for designing intricate, one-of-a-kind wedding cakes.  Heather also contributes valuable insight and feedback on “real life” applications of various Rich’s products.

Taylor Mazikowski, Event Coordinator

Taylor graduated from Niagara University with a Bachelor’s Degree in Hotel and Restaurant Management and has 12 years experience in the hospitality industry. In 2011, she began her career at Rich’s in the catering department as a Banquet Server. Her leadership ability soon led to her promotion to Catering Captain and most recently to Event Coordinator. Taylor continues to succeed and has proven her ability to step in as the acting Manager to oversee the execution of weddings, galas and various special occasion events.   

Erin Rozak, Event Coordinator

Erin graduated from Johnson & Wales University in Charlotte, NC with a Bachelors in Food Service Management & Sports Entertainment and an Associate Degree in Baking & Pastry Arts. After graduating, Erin started her career at Rich’s and has been a part of the catering team since 2008. Her ability to successfully assume various roles has made her a valuable asset in the department.  She quickly rises to the occasion taking on many tasks with enthusiasm and attention to detail, which led to her promotion to Event Coordinator. Erin has proven her ability to step in as acting Manager to oversee the execution of weddings, galas and various special occasion events.

Contact Us

Our commitment to delivering a Rich Experience at every event begins with three things: food, venue and people. Complete this form so we can learn more about you and your event. This is the first step toward a memorable event with Rich’s Catering & Special Events.